A branded assistant trained on your website and SOPs. It answers first, then captures the name, best number and reason for reaching out.
AI front desk
One platform for every lead that reaches your business.
BSI AI Front Desk connects web, phone, text, after-hours routing and staff follow-up in one system—so every lead gets an answer and every handoff gets tracked.
One connected platform
Every lead channel flows into one accountable front desk.
BSI AI Front Desk connects web, phone, text, after-hours routing and staff follow-up in one continuous system. Each workflow below feeds the same platform, so the handoff stays visible from first contact through follow-up.
Shared operating view
One place to see the conversations, handoffs and follow-up activity moving through the system.
Connected system
BSI AI Front Desk
One platform connecting every inbound channel to the people responsible for the next action.
Answers inbound calls, captures a live transcript and routes the next step to your front desk or callback workflow.
Leads outside office hours go to the right person, number, inbox or location.
Available for unanswered calls with consent, STOP handling and quiet hours built into the workflow.
Calls, texts and emails land in one follow-up queue so each touch is visible before the lead is closed.
Each lead is checked against its own conversation before delivery so the right information reaches the right organization.
Built for accountable handoffs
Fast response without losing the human team.
AI agents identify themselves as AI. Text messaging follows consent and opt-out rules. Staff remain responsible for the relationship, with the conversation and next step visible when the lead reaches them.
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